Questions before buying a Sex Doll?

Here are Realistic Love Doll frequently asked questions!

Estimated reading time: 6 minutes

Order, Payment and Shipment

Q: I don’t live in the USA or in Europe, can you ship sex dolls to my country?


A: We can ship to any country where the love dolls are not restricted products.
For example we don’t ship to muslim countries, India, Pakistan …

If you are not sure about your country feel free to contact us !

If you can handle the import process and you are willing to take all risks on your side, and only on these conditions we can ship orders. And no refund will be granted as you will need to sign a form to acknowledge that all risks are on your side.

Q: How much is the shipping for a sex doll?


A: All our prices imply that your doll will be shipped to your home without any additional shipping cost (remote location, special handling or requests)

Our prices include shipping cost for Fedex or any other express companies.

We are doing our best to manage the customs clearance for the USA/Europe but for other countries, it’s possible you will have to pay some taxes for clearing the goods. (Usually VAT).
If you need any help about clearance you can read our clearance guide.

Q: Is it really a discreet shipping, is my sex doll really hidden?


A: Yes we try our best to be careful and discreet as we understand the importance of our clients’ privacy. Our dolls arrive in wooden crates or cardboard boxes, depending on the model. There is no specific indication or labeling on the box that reveals the contents inside.

Your doll will be labelled “mannequin” (for custom clearance).
In case you want to make sure that you receive your doll personally, it is possible to request a picking delivery: you can request the parcel to be held in any FedEx/DHL location close to your location and you can pick it up by yourself.

Q: Is the VAT included in the sex doll price?


A: VAT varies between countries, therefore our prices doesn’t include it.

Free shipping means the freight costs are included in the price, not the VAT and the clearance. FedEx/DHL will be able to assist you during the import if it happens you have import tax to pay.

For US, all orders are import taxes free.

For European customers, most of the brands have the clearance included. (The shipping + Clearance time is usually 5 weeks).

The clearance process is something very simple and you will be assisted by FedEx or DHL to do it. You also don’t need to go to the office to do it.

Q: How safe is the payment?


A: First, Realistic Love Doll is secured by a secure socket layer (SSL) connection, locked with a 2048 bit encryption key to ensure the highest level of security during your visit or checkout.

In addition, our payment by credit card is made by Paypal, the world-known secure payment website.

You can also choose to pay with a Paypal account by creating one with your email.
We never have access to any of your banking details or card details as all payments are processed in SSL and through a 3rd party bank.

Q: How long is the delivery for my sex doll ?


A: Since our dolls are made upon your request, production lead time is as follow :
Doll size from 65cm to 140cm: a week to 10 days.
Doll size of 155cm: 2 weeks to 3 weeks
other sizes: 2 weeks

We will redo some times the dolls if the quality does not meet our standards,  but usually, all dolls are shipped within a few days and after confirmation.

On new sex dolls, we can have some delay if the product is popular. Usually an extra week. You will be notified of any delay occurs.

Delivery Lead Time: The shipping is in international priority, it’s usually 1 week to 10 days for the US.
For customs clearance in Europe. As the parcel is shipped first in cargo and after handle to UPS the delivery is usually 5 weeks. (Door to door).

The clearance process is around 2 weeks, shipping from the factory in China to Europe + custom clearance itself.

Once the parcel is cleared and released the delivery is only a few days. The UPS tracking number will be updated at this time.

Q: Why there are so many differences in prices on the internet for the same photo-shooting of sex dolls?


A: At Realistic Love Doll, we work directly with the brand factories and offices as we are located in Asia. We meet on a regular basis in China or in Hong Kong.

Brands like WM dolls for example release for us (sellers), photo-shooting of their new products. Some scam websites will use the same pictures (or copy the one on our website) to advertise something similar but yet different!

Also, for a few years (starting late 2106), a lot of Chinese factories have started to produce sex dolls as they see opportunities in the market.

The way they operate is simple, they copy the body of WM Dolls or any other brand (For example Z-one Dolls had to give-up some design as they had too many copies on the market) and after use cheap materials. TPE used by Jinsan factory (YL and WM dolls), is imported from Japan, the Chinese cheap factories will use recycled TPE with no traceability.  As you now, TPE is a huge part of the doll, this way you can save a lot of money.

WM Dolls and YL dolls have their own certificate of authenticity.


About sex dolls

Q: Can I request for additional make-up and accessories to my doll?


A: Yes we will do our best to accommodate any special requests. Please let us know when we contact you as follow up for your order.


Usage & Maintenance tips for your sex doll

Q: How to prepare my sex doll for the best experience?


A: You can cover your doll with an electric blanket before intercourse. Silicone dolls have heat retention properties and therefore don’t lose their temperature quickly. An alternative is to give your love doll a hot bath for about 15 minutes.

Now most of the brands have self-heating dolls that needs less than 1 hour to warm up and can keep the heat for a few hours!

Q: How to repair my sex doll?


A: Fixing a sex doll can be something very easy to nearly impossible.
TPE or Silicone repair kits work best to fix clean cuts.  If the doll has a clean-cut, or something punctured her, they can become handy.

If some material is missing, a hole or huge piece missing it will be more complicated. It is possible to use the TPE repair kit to fill small holes. But is better to contact us and we can assist you to find the best solution.

Q: How do I clean my love doll after use?


A: If the orifices are removable, remove the orifices and wash them with lukewarm water with a combination of mild detergent as well as any antibacterial soap. Otherwise, wash directly he opening with lukewarm the same way.


If you don’t find any of your questions up here, please send us a message, we will contact you as soon as possible!